Reach us
- Business name
- Rinityam Innovations Private Limited
- Registered address
- Hospital Para, Kaliaganj, Uttar Dinajpur, West Bengal 733129, India
- GSTIN
- 19AAQCR1551G1Z4
Payment questions
If you were charged but your registration or subscription does not show as paid in the app, or you were charged twice, email us with:
- the mobile number registered on fixilo,
- the payment date and amount, and
- the transaction or payment ID from your bank, UPI app or card statement.
How refunds are decided and how long they take is set out in our Cancellation & Refund Policy.
Service partners
For help with registration, document re-uploads, verification status, or switching your listing on or off, contact us from the mobile number you registered with, so we can find your account quickly.
Grievance Officer
In accordance with the Information Technology Act, 2000, the rules made under it, and the Consumer Protection (E-Commerce) Rules, 2020, complaints about the platform, its content or the handling of your personal data can be addressed to our Grievance Officer:
- Name
- Rakesh Kumar Das
- Address
- Hospital Para, Kaliaganj, Uttar Dinajpur, West Bengal 733129, India
We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it.